Cloud Phone System FAQ for Suffolk and Nassau Counties

Here to Answer Your Cloud Phone Questions

Communicating with your workforce is more important than ever, especially as working from home has become so commonplace. At TDLI Communications Corp., we’re experts in all kinds of phone systems and solutions. We’d be glad to discuss your options, including the innovative cloud-based phone system. Our team receives lots of questions about this type of system daily, so we’ve compiled some of the most frequent. Over the years, we’ve helped dozens of Suffolk and Nassau County businesses, and we’re excited to work with you next.

Cloud Phone System FAQs by TDLI Communications Corp.

How Does a Cloud Phone Work?

A cloud-based phone system works by connecting to an existing internet connection. Because cloud phones lack the extensive hardware and software associated with a typical phone system, you can save time and money on equipment. What’s more, cloud phones are easy to move and adapt to working from home since service is available through computers, laptops, tablets, and more.

What Are the Benefits of a Cloud Phone System?

Users of cloud-based phone systems reap all kinds of benefits. Depending on the features your system boasts, you might enjoy even more advantages. Here are some common benefits of this communication method:

  • Reduced hardware costs
  • Quick setup and no wiring
  • Advanced features, including video conferencing, screen sharing, and voicemail transcription
  • Ability to work remotely
  • Customizable settings
  • On-demand tech support
  • Increased productivity
  • Scalability

Do Cloud-Based Phone Systems Have Good Sound Quality?

Sound quality will depend on the quality of your internet connection. However, it’s important to remember that call quality over internet connections is constantly improving, and dropped calls are less common than ever.

If I Lose Internet Connection, Will the Phone Still Work?

Handsets may lose power when the internet goes out. But that doesn’t mean you’ll miss any call you receive. Cloud phones often have a call forwarding feature that passes calls on to a secondary number. You might choose to have your cloud phone forward calls to a cell phone should the power go out.

How Much Is a Cloud Phone System?

Cloud phone systems vary in cost based on the service provider. However, in most cases, cloud-based phones have minimal upfront costs. You won’t have to pay for hardware, maintenance, or security.

How Do I Choose a Cloud Phone System?

Choosing a cloud phone system can be a challenge, especially since new features are being added all the time. At TDLI Communications Corp., we strive to deliver you the best system for your needs. When narrowing down your options, consider factors such as business needs, number of employees, budget, and necessary features. Our team can help you choose the ideal system.

When Does a Small Business Need a Cloud Phone System?

A small business can always benefit from a cloud phone system. Not only does it keep costs low, but it allows employees increased flexibility to work from home or the office. This type of system is an excellent choice when looking to save money, boost productivity, and increase employee satisfaction.

Can I Use a Cloud Phone System with My Cell Phone?

Yes! Cloud-based phone systems can easily integrate with mobile phones. Specialized apps are among the most common ways to do this.

Can I Make International Calls?

International calls are simple with cloud-based systems. Simply enable international calling, use the country code when dialing, and you’re all set. Additional charges may apply.

Do I Need Any Hardware?

This is the best part—no extra hardware is required! Cloud-based phone systems are often chosen for their lack of hardware or software. That means no complicated setup and no confusing wiring to deal with.

Give Us a Call Today

If you’re in the market for an innovative communication solution, a cloud-based phone system may be just right for you. Owning a business is quite the challenge, even before worrying about connecting phone lines. The team at TDLI Communications Corp. strives to make getting in touch with your employees and customers as simple as possible. If you have any additional questions about this exciting phone solution, feel free to contact us. We’d love to consult with you and recommend the best approaches.

Why Choose Us?

  • 0% Financing
  • Free Estimates
  • Certified Optimum Rep
  • 24 Hour Emergency Service
  • Over 20 Years of Experience!
  • Full Repair & Refurbish On Site
  • Suffolk County Low Voltage Licensed & Insured
  • Support for Older Systems As Well As Latest Technology